With two other UX Researchers, I conducted a Heuristic Evaluation on the Barnes and Nobles app to improve any usability issues.


The app was evaluated to see how aspects measure against Nielsen's 10 heuristics.


I conducted this evaluation in two parts. The first part describes the usability issues and highlights the heuristic they violated.


The second parts highlights the changes made and a revised user interface that shows what an improved interface would look like.


I have the two parts linked below to presentations showcasing our work.

Link to Heuristic Part 1

Link to Heuristic Part 2